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Q. I forgot my username or password, what do I do?

A. You can contact us at

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, or you can contact CCBill. For the very fastest service, we recommend that you contact CCBill. They are open 24 hours a day, 365 days of the year. You can call CCBill customer service at: 888 596 9279.

Q. My password doesn't work, what's wrong?

A. has a ZERO TOLERANCE policy on password sharing, and we use automated software to track this. Share your password, your account will be suspended, and no refund will be issued. If you contact us to re-activate an account terminated due to password sharing activities, you'd better have a darn good explanation!

If you know you haven't been sharing your password, but you're still having problems, please contact us, we will get it sorted out straight away.

Q. How can I cancel / terminate my membership?

A. is billed by CCBilll, one of the most reputable adult payment processing companies in the business. Rest assured that if you wish to cancel your subscription, you will not have any problems doing so. For the very fastest service, use the web based self service cancellation page:

CCBill Customer Service - Cancel a Subscription

C C Bill

Please be sure to have at least two of the following:

Alternately, you can call them Toll Free at 888 596-9279

Email and credit Card MUST be the ones you used when you signed up. The subscription number was sent to you in an e-mail when you signed up. If you do not have two of the three items mentioned above, then you MUST call them. is a responsible website that supports self-regulation, and in helping parents to control the content their children may be viewing online. is registered withICRAand also recommends the following parental control software:

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